Contact — English-speaking dispatch, 24/7
Call us or send your live location on WhatsApp. You get a fixed price and an ETA before we dispatch.
In WhatsApp: attach → Location → “Send current location”. The dispatcher sees exactly where you are.
- 24/7, 365 days a year
- Fixed price before we dispatch
- Full paperwork for insurance claims
- Vehicle insured on the platform
- Own fleet + national partner network
What to tell the dispatcher
- Your location — street plus a landmark, or a WhatsApp location pin
- Make, model and whether the car starts and steers
- Delivery address (garage, dealership or home)
- Whether an insurer is covering the tow
Phone, WhatsApp and email
Call us 24/7 on 0787 878 660. For non-urgent quotes and fleet contracts, email us at ajutor@tractpro.ro.
How it works
How it works
- 1
Call or send your location
English-speaking dispatch answers in seconds, 24/7. Can't talk? Send your live location on WhatsApp.
- 2
You get a fixed price
We quote the full price in RON and EUR before we dispatch. Nothing is added on site.
- 3
The flatbed arrives in 30–45 min
In Bucharest and Ilfov. On highways we give you a precise ETA and the driver's number.
- 4
You pay at the end
Cash, card or through your insurer. We hand you every document you need for the claim.
Frequently asked questions
Do you work at night and on holidays?
Yes, 24/7, 365 days a year. A 30% surcharge applies between 22:00 and 07:00 and is quoted upfront.
Do you help with insurance paperwork?
Yes — invoice, handover report and photos, everything an insurer asks for.
Call us. Fixed price. Flatbed in 30–45 minutes.
English-speaking dispatch, 24/7, 365 days a year. Fixed price before we dispatch.
In WhatsApp: attach → Location → “Send current location”. The dispatcher sees exactly where you are.